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12 crazy excuses for arriving late to work (GIFs)

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We’ve all had those days when the alarm clock goes off and we press snooze 15 times, only to suddenly realize that an hour has gone by and that important work meeting starts in 10 minutes.
What are you to do when that happens? Call your boss and admit to oversleeping? Yea right. Why would you do that when you could make up an elaborate excuse that involves wild animals, Super Glue or must-see TV?
According to a CareerBuilder survey, here are some of the outrageous excuses workers have used to explain their tardiness to their bosses, as illustrated by GIFs.
1. Employee claimed a zebra was running down the highway and held up traffic
2. Employee woke up on the front lawn of a house two blocks away from his home
3. Employee’s cat got stuck in the toilet
4. Employee couldn’t eat breakfast — he ran out of milk for cereal and had to buy some before getting ready for work
5. Employee was late to work because he fell asleep in the car when he got to work
6. Employee accidentally put Super Glue in her eye instead of contact lens solution, and had to go to the emergency room
7. Employee thought Halloween was a work holiday
8. Employee was watching something on TV and really wanted to see the end
9. Employee got a hairbrush stuck in her hair
10. Employee was scared by a nightmare
11. Employee said a hole in the roof caused rain to fall on the alarm clock and it didn’t go off
12. Employee forgot that the company had changed locations
Have you used a creative excuse for arriving late to work? Was it actually true? Tell us about it in the comments section!

How To Get The Appreciation You Want At Work

A little bit of 'thank you' can go a long way


Many people feel underappreciated at work. Why? Perhaps the organization does not have a culture that promotes appreciation. Maybe everyone constantly feels under the gun and no one has time to stop and say thank you. You may ask, "How long does it take to say thank you?"

The reality is, in many workplaces, "thank you" is not automatic, and cannot be expected. In the cut-throat environment where many people toil away every day, it takes a lot more than a job well done to attain the acknowledgement or reward you'd like to see.

In honor of Employee Appreciation Day on Friday, March 7, here are tips to get the recognition you deserve when you feel underappreciated at work. (Tweet this thought.)

Identify the stars at your organization and follow their leads. 

Once you figure out who's doing a great job getting recognition at your workplace, you can leverage that knowledge for your own benefit. Did someone get a huge shout out at the last staff meeting?

Why?

Identify key factors that often lead to recognition. For example, what accomplishment led to the appreciation? Perhaps the organization has more of a tendency to appreciate extra effort; is going above and beyond the call of duty needed to attract appreciation? Is someone appreciated in your office because he or she is a really helpful person to have around in a crisis?

Different organizations value different characteristics at work. Once you see where the bar is set in your organization for recognition, you know what you need to strive to achieve.

Offer insights instead of complaining. 

No one likes a complainer. Like it or not, if you have a reputation for always being a downer at work, it's going to be difficult to achieve much in the way of recognition. That's not to say you necessarily have to be a "yes man or woman," either. Be aware of your attitude and keep it in check if you have a tendency to spout off about every single thing that annoys you. That includes comments on social media, especially if you are connected in any way to anyone connected to your workplace.

Keep in mind: your privacy settings are only as good as your least loose-lipped friend.

Be a problem solver. 

What's the biggest problem your organization or team faces right now? If you can help take major steps to help solve the problem, or come up with a way to solve it altogether, you will earn recognition. If you still don't feel appreciated, you may be in the wrong job.

Network in and outside of the office. 

Sometimes, appreciation comes hand-in-hand with relationships. If you've been skipping team nights out or prefer to lunch alone, maybe it's time to make a change and to try to get to know some of the people at work. If you're not a social person, consider it research instead of socializing. Make it your business to determine what's most important (in and outside of the office) to your colleagues – and your boss, if possible. You may be surprised to find that a few well-placed lunch appointments can yield interesting information that may help you attract the appreciation you deserve.

Join professional or volunteer organizations. 

While it may not specifically land you appreciation AT work, when you volunteer for your professional association, it's very likely you'll have an opportunity to receive some kudos and the "thank you's" you want at work. A side benefit, you'll have the opportunity to network with people who can get to know you and your work ethic. Those contacts are key when it's time to find a new job.

Ask for it. 

While it's not ideal, perhaps you need to ask for recognition in your workplace. That includes requesting a promotion, a raise or other benefits when appropriate. (Such as after a huge win.) If you don't get any feedback at all from your boss, request a review. Create a list of your accomplishments and ask for what you want.

It's possible that you work in a place where the culture is to believe providing a paycheck is thank you enough. If that's not a good fit for you, after you've taken these steps and still aren't satisfied, it's time to find a new job where you'll feel more appreciated. 

8 things that can kill your job chances


body language
In her new book “What Your Body Says,” Sharon Saylor writes, “The most influential part of communication is your nonverbal. Your nonverbal can actually destroy or produce the results you want, such as inspiring employees to do better work, calming angry customers, creating fans in the marketplace and closing sales.”

And according to a new CareerBuilder survey, your body language can also hurt your chances of landing a job … especially a lack of eye contact.
In the survey of more than 2,500 hiring managers, 67 percent said that failure to make eye contact would make them less likely to hire a job candidate. Other nonverbals that hiring managers cited as negative included these seven things.
  • Lack of smile – 38 percent
  • Fidgeting too much – 33 percent
  • Bad posture – 33 percent
  • Handshake that is too weak – 26 percent
  • Crossing arms over their chest – 21 percent
  • Playing with their hair or touching their face – 21 percent
  • Using too many hand gestures – 9 percent
“In a highly competitive job market, job seekers need to set themselves apart in the interview stage,” said Rosemary Haefner, vice president of human resources for CareerBuilder. “All that pressure, though, may have some job seekers making body language mistakes that don’t convey a confident message. To avoid these faux pas, and ensure you’re remembered for the right reasons, try practicing ahead of time in front of a mirror or family and friends.”

Haefner offers the following tips to avoid body language missteps during an interview.
  • Keep calm. To make the best impression and avoid nervous body language, take measures to stay as calm as possible before the interview. Leave the house with plenty of time to get to the interview, avoid caffeine if possible and take deep, calming breaths.
  • Practice makes perfect. The old adage proves true in this case, as you’ll feel more comfortable the more you prepare for the interview, and in turn, it will help decrease your anxiety. Rehearse ahead of time with friends or family, do your homework on the company and be prepared for common interview questions.
  • See for yourself. Viewing yourself while speaking can help you notice what body language mistakes you might be making without realizing. Look in a mirror while practicing interview responses or videotape yourself to figure out your typical physical movements, and whether or not you need to change them.
Saylor, who is a certified group dynamics and behavioral coach, says it is possible to change your behavior and be conscious of what messages you’re sending with your own body. Her book gives the reader tips on overcoming many communication roadblocks including how to project confidence, how to look intelligent, how to eliminate verbal pauses, and how to use your posture to show confidence.

How the skills gap benefits job seekers


Engineer Showing Trainee Plans With CMM Arm In Foreground
By Matt Ferguson, CEO of CareerBuilder and co-author of “The Talent Equation”

Today’s employers are looking for employees who can help the business succeed from day one, but a growing skills gap is undermining efforts to secure talent — and causing employers to experience big losses in revenue, productivity and employee loyalty. This is obviously bad for employers, but is there a silver lining for job seekers?

Consider this. According to a new CareerBuilder survey, 1 in 4 employers admit they have lost revenue due to extended job vacancies. The average company can lose more than $14,000 for every job that stays open for three months or longer. One in six companies lose $25,000 or more.

What’s alarming is more than half of companies currently have open positions for which they can’t find qualified candidates. In fact, 35 percent of all employers have positions that remain open for 12 weeks or longer, so those costs can add up quickly.

And many employers see the ripple effects of the skills gap extend beyond finances. Workers, burdened with heavier workloads, have lower morale (41 percent) and produce lower quality work (30 percent). Certain work never gets done (40 percent), and work that is done is not delivered on time (34 percent).


Why the skills gap means new opportunity
These financial and performance setbacks can cause businesses to fall short of achieving their full potential, but what does this mean for job seekers? One, employers may be willing to pay a premium for the right talent. When it comes to hard-to-fill positions, 30 percent report they have increased wages and 42 percent say they are considering it.

Two, employers are investing more in training to create the perfect job candidate instead of waiting for one.
This year, 49 percent of employers will train workers who don’t have experience in their industries or fields, which is a 10 percent increase over last year. This is good news for the 72 percent of job seekers who say that they are willing to take a job in a different field than their current one and try out new career paths.
For these job seekers, the key to making this shift is not only being open to a new path but also to knowing which fields have the most opportunity. Employers who are hiring in 2014 said that the areas in which they are experiencing the most difficulty in filling open positions are:
  • Computer and mathematical occupations (71 percent)
  • Architecture and engineering occupations (70 percent)
  • Management occupations (66 percent)
  • Health care practitioners and technical occupations (56 percent)
  • Installation, maintenance and repair occupations (55 percent)
  • Legal occupations (53 percent)
  • Business and financial operations (52 percent)
  • Personal care and services occupations (50 percent)
  • Sales and related occupations (47 percent)
  • Production occupations (41 percent)

What needs to change
Workers are willing to take a leap out of their comfort zones, but they need help to succeed.

For example, if colleges, universities and businesses work together, they have the potential to affect the skills gap in a positive way. Ninety-six percent of surveyed academics feel their institutions should be talking to employers about the skills they require; 55 percent admit this only happens a little or not at all. Fortunately, many educators are proactively making changes within their control. Fifty-four percent of academics say they are adjusting their curriculum based on local demands or shifts among employers.
In an effort to bridge the skills gap, businesses have begun taking a proactive approach within their organizations and by collaborating with others. In fact, CareerBuilder is working with major brands to support their efforts to close the skills gap and empower employment. More than 50 companies have made commitments as part of this initiative, including:
  • Randstad coaches university students on choosing career paths, the skills they need and building effective résumés. Its Inspiring Experts campaign also aims to motivate, inform and educate future generations of workers to explore high-demand industries, such as STEM.
  • Bosch established The Bosch Community Fund, which supports a variety of STEM and environmental education initiatives and partners with FIRST Robotics and A World In Motion (AWIM) to motivate students to pursue engineering, robotics and other technical careers.
  • MasTec, Inc. offers in-house tower technician, home security and field service technician training, as well as advancement and leadership opportunities for veterans through their Warriors 4 Wireless program.
  • Cisco has increased certified networking talent from 1 million to 2 million people in the last five years through its Learning@Cisco program. Its Cisco Networking Academy helps people gain skills needed to build, design and maintain computer networks.
The skills gap is an issue that is not going away anytime soon. There is a growing disconnect between the skills employers need and the skills that are being cultivated in today’s labor market. In “The Talent Equation,” a book I co-authored with Lorin Hitt and Prasanna Tambe, we found that 8 in 10 employers express concern over an emerging skills gap, but only 4 in 10 say their company is doing anything to alleviate it. The onus is on businesses and the public sector to work side by side to identify where there is a deficit of talent and to reskill workers to close the gaps within their communities.

10 mistakes every first-time job seeker makes


Young businessman holding sign Need Job outdoorsThere’s a lot that first-time job seekers bring to the table. They’re often eager and enthusiastic, technologically-savvy and up-to-date on the latest skills and trends in their desired field.
Yet there is still a lot that new job seekers have to learn when it comes to mastering the job search. Here, experts weigh in on 10 mistakes many first-time job seekers make and how these errors can be avoided.

1. Putting too much weight on their GPA. ”[A mistake first-time job seekers make is] believing that high academics is the most important factor in finding a job,” says Stephanie Kinkaid, program coordinator for the Wackerle Career and Leadership Center at Monmouth College in Monmouth, Ill. “Graduates need leadership qualities and the ability to articulate how those experiences have created a well-rounded individual.”
2. Not doing enough research. ”Many times, job seekers don’t realize the importance in conducting research,” says Debra Ann Matthews, professional résumé writer and certified career coach. “Learn about how to obtain a job … Go to the library and read about job-search tools. Go to your local career center and see what they have to offer. Then take your inquiry a step further — see if these same institutions have social media services.”
3. Not staying up-to-date on industry trends. ”Graduates should do research not only on the company to which they are applying, but about the field in general,” Kinkaid says. “[For instance,] if you are entering the medical field, you should be knowledgeable about the Affordable Care Act, how politics affect medicine and social issues.”
4. Only considering full-time jobs. ”First-time job seekers devalue the benefits of temp and short term and placement services,” Matthews says. “Temp jobs … can be of value to a job seeker by giving that job seeker work experience in various tasks. Many temp agencies will offer computer-based trainings that can be learned and applied to résumés and used by job seekers to leverage their job search in a more strategic manner.”
5. Focusing only on jobs related to their degree. Dylan Schweitzer, group talent acquisition manager for Enterprise Holdings, says that new job seekers often think they can only work in a field directly related to their major and only apply to jobs in one specific industry. “You major in what you are interested in learning more about, but that doesn’t pigeonhole you into one type of opportunity.”
6. Making the interview about them, not the employer. ”Job seekers who spend their initial interview talking about why they need a job, how much they want some company benefit, etc. instead of talking about how they will solve problems for the company and bring value are ensuring they will not be asked back for second interviews or hiring,” says Karen Southall Watts, consultant, coach and speaker. “Everyone is well aware of the fact that people need jobs. Hiring managers want to know why, of all the needy, worthy candidates, they should hire you.”
7. Dressing inappropriately in professional settings. ”Often, first-time job seekers have not been exposed to work-appropriate attire,” says Lindsay Witcher, manager of practice development at RiseSmart, which provides next-generation enterprise career management solutions. “How you dress directly affects how people perceive you and whether or not they will take you seriously. For this reason, make sure you are dressed professionally when networking and interviewing. If you aren’t sure what is appropriate, ask for the opinions of a few people you trust who have a few years of successful professional experience under their belt.”
8. Being unenthusiastic. ”Enthusiasm is critical to being considered for a position,” Witcher says. “If you appear bored or as if you have something better to do while interviewing or networking, hiring managers will not consider you as a viable candidate. Show enthusiasm not only through your conversation, but through your knowledge about the company and your interest in the position.”
9. Focusing on salary. ”Young professionals often fail to look at the big picture when deciding whether or not to take a position and instead focus too much on the salary,” says Chaz Pitts-Kyser, speaker on career/life topics for young professionals and author of “Embracing the Real World: The Black Woman’s Guide to Life After College.” “But how happy will they be with what seems to be a great salary if their benefits are measly, the commute gives them a headache or their workload is insane? Everything about a company and what it offers and does not offer should be taken into consideration prior to accepting or rejecting a job offer.”
10. Knowingly taking the wrong job. ”Times are hard, and it’s not always wise to hold out for the perfect job,” Watts says. “However, when you get that sinking feeling, and you know a position is a poor match for your skills or temperament, you are wise to pass. When in doubt, discuss with a mentor before making irreversible decisions.”

4 Tips That Will Make Your Video Job Interview A Breeze

Lose that prominently displayed swimsuit calendar!

Viking sitting on bench with laptop.
Getty Images


By Heather R. Huhman

If a company said 15 years ago that they conducted interviews remotely through a camera in your computer, you would have thought you were applying to Hogwarts.

Now, webcam interviewing is becoming a mainstream method of recruiting – saving employers both time and money while still giving them (almost) all the information they need to make a hiring decision.

While some people prefer webcam interviews because they take some of the pressure off, others think the complete opposite. 

Whether you have a webcam interview coming up or just want to be prepared in case one comes your way, here are four tips you can use to pull one off flawlessly:

1. Make sure your environment is professional


Young man using computer in messy room
Getty Images


By environment, this means everything behind you that the interviewer can see. If you're interviewing from your house, a messy room could prove distracting, as well as give off the impression you're unorganized and unprofessional.

Also, make sure you're interviewing away from any loud noises or potential interruptions, such as a TV/radio, pet, or smoke detector that needs new batteries. Just like in a traditional interview, keep your phone on silent the entire time.

As for lighting, make sure you're set up in a room with adequate lighting to show off your face. When a hiring manager sees shadows on your face or a darkened picture, it lessens your impact and hurts your appearance.

2. Wear the correct clothing


A woman in 18th century costume using a laptop
Getty Images


Just because you're interviewing remotely doesn't mean you can't still give off a terrible first impression. Wearing anything but professional dress is absolutely unacceptable and shows the interviewer you didn't put in effort or care enough about getting the job.

When choosing professional dress, it's always better to wear lighter-colored clothing so the webcam can pick you up clearer and easier.

For women, wearing a little makeup to supplement your features will help show the interviewer more detail. You can't show them exactly what you look like in-person, but doing this can help give them a better idea.

3. Have a strong internet connection


Asian woman yelling at laptop
Getty Images


You may think this one is out of your control, but there are plenty of ways you can be sure your wireless signal is strong. Here are a few:

Restart your computer before the interview to ensure background programs aren't slowing you down.

Turn off unnecessary programs to allow your computer to better focus its resources.

Make sure other people using your wi-fi aren't downloading large files or playing video games that require large drains in Internet speed.

If your residence has a history of poor Internet connection, find a location (friend's place, library, etc.) that has a stronger, more reliable connection.

4. The interviewer may feel uncomfortable, too


Businessman in office space with a ball
Alamy


Since webcam interviewing is relatively new, older and less tech-savvy hiring managers may feel out of their element dealing with confusing technology.

You can use this to your advantage by staying calm, focused, and confident when answering questions. This could diffuse any awkward vibe being given off, and show the recruiter that you know how to adapt to different situations.

Keeping a positive attitude will make a shaky interviewer feel more at ease, letting both parties maximize the success of their roles.

How to dress for an interview



Job interviews are similar to the presidential debates that occur every election season. Two people are given the opportunity to ask and answer questions so that they can see if the candidate is right for the position. In both an interview and a debate, much thought is given to wardrobe. If you’re running for president, you’re probably going to incorporate the patriotic colors of red, white and blue. If you’re applying for a job, you’re going to stick with conservative tones. Why? Because clothes are the first impression you make — even before you speak a single word to the interviewer.

We asked Simon Kneen, head of design and creative director at Banana Republic, to weigh in with his interview outfit tips for job seekers.

Get the best fit
Most job seekers are trying to look professional for their interviews, but sometimes a few simple missteps can harm their image and make the wrong impression.
“Men typically confuse comfortable clothing with items that are ‘oversized,’ and additional tailoring may be needed to achieve just the right fit,” Kneen says. He recommends asking if the store offers tailoring or checking with your local dry cleaner.
Women often encounter a similar problem if they don’t choose the right clothing for their body types.
“Accentuating curves and hiding problem areas are important when dressing for any event. Cinching a dress at the waist really is forgiving on almost everyone,” he says.

Look polished
Tailored clothes help your professional image, but they’re pointless if you’re going to show up looking like you just pulled your suit out of the bottom of the hamper. (Note: Always make sure your clothes are clean a few days before your interview so you’re not actually pulling your suit out of the bottom of the hamper.)
“Once you’ve nailed your best fit, always be sure your pieces are properly pressed before heading to the office or an interview. Showing up in clean, non-wrinkled apparel shows you care about your appearance and yourself,” Kneen says. Non-iron, wrinkle-free shirts and pants are also good for job seekers who don’t always have the time to drop their clothes at the cleaners.

Keep it subtle
As a rule of thumb, what you wear should not be more memorable than what you say during the interview. In some fields, such as interior design, fashion and hair styling, it’s often acceptable – and in some cases, preferred – to show attention to trends and take risks with your wardrobe. For most, however; employers prefer their workers to dress on the side of caution. Basic black or blue suits and skirts are safe bets for an interview, as they’re unlikely to raise any eyebrows. That doesn’t mean your wardrobe must be devoid of personality, however.
“Too much color and pattern can come across as too trendy or bold, especially for an interview,” Kneen says. “Solid, muted colors are always best for interview apparel and can be punched up with a bright necklace, tie or even belt.”
Use those accessories to personalize your attire and show that you have attention to detail and good judgment. Yes, an interviewer will certainly remember the interviewee who wears a paisley suit, but she is probably more likely to hire the job seeker who wore the black suit with the paisley tie.

Keep the skin to a minimum
There are no universal rules for workplace wardrobes, but you can usually assume that employers don’t want you to bare too much skin at the office. Even before you’re hired, employers want to know you have good judgment, which means dressing like you’re already on the job. Or at least dressing cautiously until you know how lax the company’s dress code is.
“Some office environments are of course more casual than others, but the general rule of thumb is never to show too much skin,” Kneen says. “If you’re sporting a shorter hemline, be conscious of proportions, and wear a higher neck or long-sleeve blouse, and if you’re going sleeveless or strapless, keep your hemlines on the lengthier side.”
For men, most interview attire doesn’t lend itself to showing too much skin. Still, wearing jeans, shorts and tank tops are too casual for most workplaces and are more suitable for a visit to the beach, not an interview.
An interview is your chance to show an employer that you’re the candidate who has the skills, personality and judgment to work within an organization and represent the brand. When choosing the right clothes for the interview, your goal is to display your professionalism and a little personality without overshadowing your qualifications. If you follow these simple guidelines, you won’t have to spend time worrying about your wardrobe, and instead, you can focus on preparing your answers that will land you the job.

INFOGRAPHIC: How to craft a cover letter worth reading


The cover letter. Perhaps the most controversial job search document. Okay, if not the most controversial then it’s at least the one that annoys people most. “What should I put in it?” “Do I really need to include this?” “Will anyone actually read this?” “What’s the point if I’m including my resume?”
Personally speaking, I always recommend including a cover letter, especially if the job is related to communications, marketing or any profession that relies upon you being well-spoken and having exceptional writing abilities.
Similar to the résumé infographic we created to show you the before and after, here is our infographic on cover letters and how to make one that is eye-catching to a hiring manager.
Based on your questions, we put together this wondrous–yes, wondrous–infographic, which you can click on to see the full version.

IFO-0049_Coverletter_Snippet
Hear employers’ advice on how to write a great cover letter:

How to Apply for An Internal Transfer

Is it appropriate to use office email to apply for a transfer?

girl at work with personal...
Shutterstock/Fotocromo
You may want to move on from your current job, but perhaps you are not aware that your best chance for a new job is to apply for an internal position. Many companies prefer to hire from within. Doing so not only means keeping an employee they like, it helps ensure any investment in training provided that individual stays at the organization and doesn't benefit a competitor.

What's the best way to apply to a job inside your company?

Find opportunities.

Your company likely posts positions on its website, but it may also list opportunities internally before advertising to outsiders. If you don't already know exactly how positions are posted, finding out should be your first priority. In this exploratory stage, you may not want to announce your intentions to everyone in the office, or to your boss, but a quick search on your company's website or a review of the employee handbook should provide the information you need about how to identify internal opportunities.

Don't forget to follow your own company on LinkedIn if it maintains a presence there, as it can be a great way to find out information about new job opportunities you may have missed.

Research your organization.

What kind of people does your company seem to like? You can learn a lot by talking to others who have worked in the organization a long time. What have their career paths been? Ask about their moves from one job to the next. Were they promoted? Did they take lateral moves to other departments? How supportive (or not) were their supervisors? Were there programs at the company they tapped into to help them plan and navigate their careers? Asking these and other questions can help you understand your organization's approach to internal transfers.

Prepare to explain your goals.

When you're seeking a promotion, it's easy to explain why you want to move from the job you have to the better opportunity. However, you may be considering a lateral move that doesn't come with more money or prestige. If that's the case, be ready to explain your motivations. Realistically, your goal may be to move away from a difficult boss, or perhaps you're hoping a new department won't expect you to work so many hours. Neither of these reasons are compelling from the institution's perspective, so be sure you plan a reasonable explanation that seems like a win-win. For example, you may explain that you want your skills to be more well rounded to enhance your ability to work with clients. Or, you have a very strong interest in marketing and believe your customer service background and skills provide a good foundation for being successful in the new department.

Talk to your supervisor.

Once you identify why you are motivated to look for a different position inside the company, and have seen at least one position that interests you, it's time to speak to your supervisor. Explain your goals and ask your boss to support your career plans. Keep the conversation very positive; do not indicate your desire to move reflects poorly on his or her leadership. Even if it does, it is not likely to help your case by sharing your feelings.

Apply for the job.

Yes, you can use your company email to apply for an internal position. Depending on the process, it may be the only thing that differentiates you from other applicants and will alert hiring managers that you're applying from within.

Even though you should have an advantage, don't rely on your internal candidacy to make the case for winning the job. Compose well-written and thought out application materials that describe why you are a good fit and how your accomplishments support your ability to do a great job in the proposed role. From the point of applying on, prepare and act as you would if you were seeking an external job. Take the process very seriously and plan ahead what you will say in an interview. Since you're an internal candidate, there's even more pressure on you to be able to describe how you can help the organization in the new role. Use every resource at your disposal to make a great case, and you could be moving offices before you know it.          

How to identify top performers: Tips for hiring your dream team


Dream team
What are the personality traits of a top performer? How can hiring managers and recruiters identify the makings of a successful employee? What does a true dream team look like? Don Fornes can tell you.

In the following Q&A, the founder and CEO of Software Advice discusses the research his company recently conducted that identifies the personality traits of successful employees, the four types of top performers, the roles they excel in and how to hire more people like them.


Q: What was the inspiration for your research around the “Psychological Profiles of the Dream Team”? 
Fornes: In the eight years we’ve been in business, I’ve picked up on some of the characteristics that make our top performers successful. I wanted to develop a more sophisticated understanding of our employees and applicants, so that we could hire the right people, put them in the right roles and manage them more effectively.



Q: How did you conduct this research and/or come up with these profiles?
Fornes: Through my day-to-day interactions with some of our top performers, I started to get an idea of their personality types, but I wasn’t sure if my ideas were quite right. So I commissioned a local psychologist, Dr. James Maynard, to help us. He met with each of these top performers and talked with them about their backgrounds, what makes them tick and how they prefer to be managed. It was an informative exercise, and the team seemed to really enjoy it. I think they liked getting the opportunity to explore their own minds. From there, Dr. Maynard shared his findings with me, and, with the help of our managing editor, Holly Regan, we researched each personality type further. Together, we published our “Psychological Profiles of the Dream Team.”



Q: How many different profiles did you identify? 
Fornes: So far we’ve identified four unique profiles: The Giver, The Champ, The Matrix Thinker andThe Savant. But there are a lot more out there. For the sake of what’s manageable and effective, however, we wanted to focus on profiles of the top performers who really make a difference in our business.



Q: Can a person fit more than one profile? 
Fornes: I think so. Dr. Maynard mentioned that, at the highest level of the organization, you have senior executives who fit multiple profiles. For example, you might have a CEO who is a Matrix Thinker but also exhibits many of the characteristics of a Champ. And, perhaps most importantly, senior executives have maturity, which allows them to leverage their unique strengths while keeping their weaknesses in check.



Q: Are there profiles hiring managers should avoid entirely?
Fornes: Of course. Sociopath comes to mind. But we haven’t really dug into those profiles. We’re trying to identify the ones that improve our business. In terms of the profiles we developed, hiring managers shouldn’t avoid any specific one. Instead, they should assess the maturity level of the candidate, where they fit on their spectrum and determine whether or not they’d fit the role and company culture.



Q: In undertaking this research, did you learn anything that surprised you? 
Fornes: One thing that surprised me was how every personality type is sitting within a spectrum, where one end is powerful and positive, and the other can be destructive and negative. For example, The Champ is driven by a twinge of narcissism. Their self-confidence empowers them to do great things, but it doesn’t take much for that narcissism to become too strong and manifest itself in damaging behaviors. Again, their ability to control these negative impulses comes down to maturity. We found that the same is true for Savants who struggle with interpersonal skills, Givers who can be passive-aggressive and Matrix Thinkers who can devolve into chaos.

6 ways to make your next presentation outstanding


Knowing how to create an effective presentation means you'll always be able to get your message across to your audience. To really succeed, keep in mind that the focus is on the presenter, not just on the materials, says Andrew Dlugan founder of SixMinutes.com, a public speaking website. "Remember that you are the presentation," Dlugan says. "It's not your slides or your handouts that your audience has come to see. If it were, you could just e-mail them a softcopy."

Here are 6 more ways to create an outstanding presentation.

1. Stick to a clear outline
Organizing your presentation in an easy-to-follow manner can make it easier for listeners to understand your point. Customize a framework that includes "a beginning where you tell your audience exactly what it is that they will take away from this talk, a middle that includes the details and explanations, and an end that ties it all up with a restatement of purpose, and you send them off with a distinct call to action," says Adria Firestone, a presentation and voice expert. As you go through your presentation be sure to stick to the organization structure and avoid going off on any tangents.
2. Learn more than you need to
It's always best to over-prepare for a presentation and have a deep knowledge of the subject, Dlugan says. While you don't need to share everything you know with the audience, it can come in handy when addressing their questions or concerns. "This will allow a presenter to handle related questions in a Q&A session in a credible manner," he says, though he warns against overloading the audience with info unless they've asked for it.
3. Do some "market" research
Create a presentation that's effective by understanding the demands of your audience, says Sherri Thomas, author of "Career Smart -- 5 Steps to a Powerful Personal Brand." To do this, Thomas suggests speaking to key members of the group about their expectations prior to when you actually have to present. "What many presenters don't understand is that your audience knows what they want, and they may not be able to focus on what you're saying until they get that information," she says. "The less resistance and more support you have in a meeting the easier your presentation will be."
4. Throw in a few telling anecdotes
"Whatever the subject matter, using laughter and storytelling can be a great way to keep your audience interested," Firestone says. Pick an anecdote that's both concise and make sure it fits the framework of your presentation. "A story illuminates and makes your point unforgettable," Firestone says. When telling your story be sure to share something about your own life and experience, adding in a bit of biographical information can help you further connect with the audience.
5. Don't make technology your entire arsenal
Whether you're using a new iPad app or simply scrolling through PowerPoint slides, it's important to use it as an aid not a crutch. "Don't be upstaged by your technology," Firestone says. "No matter how magnificent your technology, there is nothing like a live enthusiastic human sharing valuable information." To avoid mishaps practice using the device before the presentation has started -- especially if you'll be presenting in an unfamiliar space.
6. Vary your tone
If you're dreading the presentation or simply bored by it, the tone of your voice is bound to reveal your true emotion. Keep this in mind and exaggerate your enthusiasm during the presentation by varying the tone of your voice. While you don't want to come across as fake, use your voice to demonstrate that you're truly excited about the subject matter.        

Had Big Career Success & Now Struggling To Get A Job? Here's What To Do...

Tips for convincing employers you're not too experienced

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Welcome to the "AOL Career Luck Project." Inspired by you, our readers, this new weekly series offers practical advice by showcasing real-life examples of career makeovers. Learn to create your own career luck using the tips and techniques given to project participants. Every Thursday.

Meet Charles.

After 20 years in sales, and then running his own business for a short while, Charles is now struggling to find a job. He's hitting all the local networking events and has applied to hundreds of jobs online. However, it's only landed him four interviews and no job offers. Recently, he befriended a woman in HR at a business networking breakfast. Charles asked her if she'd be willing to give him some candid feedback on his resume. Imagine his surprise when she agreed. Even more surprising to Charles was her honesty. She told him the following:
I've seen you at multiple networking events and I know you had a long career in sales followed up by owning your own company. I can tell you right now nobody wants to hire you because they think you will be too difficult of an employee.
And she's right. When you've owned your own company, or had a long, prosperous career, (or both in Charles case), your success can work against you when looking for a job. Here's why...

Business Owners & Highly Successful Professionals Have A "Persona"

As you climb the ladder of success, people watch you go up. They see you reaching new levels of professional and financial satisfaction. So, when they see you've climbing back down (i.e. closed your business, lost your job, etc.) and are now looking to start over, they assume you won't be very happy until you are right back up at the top of the ladder.

Let's face it: Why would you have climbed in the first place if you didn't want to stay there? Or, go even higher? That's why many employers will avoid hiring someone with a lot of experience and success. They fear you will be:
  1. Unhappy with the more basic roles and responsibilities of the job.
  2. Leave them as soon as you can make more money.
  3. Want to be in charge and feel compelled to always speak up and share what you think should be done - even when it's not your authority to do so.
Even if you feel certain this doesn't describe you, employers will continue to assume you'll be this way until you change their misguided assumptions.

Create Some Career L.U.C.K. for Your Professional Identity

Charles needs to be proactive and start to spread a message amongst his network that shows how recent experiences have taught him he wants to be an employee again. He also needs to prove to all those he networks with that in spite of his past success, he is not high-maintenance. (Here's an article on LinkedIn that shows you how to deal with being called "overqualified," which is often an employer's code for "high-maintenance.)

Let's breakdown what he should do:

Locate the Problem - Charles started his own company when his former employer got bought. Instead of finding a new employer, he thought with all of his years of experience and customer relationships that he should be in business for himself. He quickly learned he couldn't compete with the bigger competitors and had to close up shop after several years.

Uncover the Issues - Entrepreneurs are seen as very independent. After all, if you have the courage to start your own company, you must have the confidence and belief in your abilities. The downside is that employers will assume that you wouldn't do well as an employee now that you've had a taste of entrepreneurship. They see you as potentially being bossy, opinionated, and tough to manage.

Create New Plan - Charles needs to proactively spread the message that his experience owning his own business taught him to appreciate working for an employer. He must be able to articulate clearly why he would rather rejoin the ranks of the employed. It might sound something like this.
Owning my own business was a powerful experience that taught me a lot about myself professionally. After all those years in sales, I thought being an entrepreneur would be a good fit. But, what I learned is I prefer being part of something bigger. I missed having a team of colleagues and an abundance of resources that working for a larger company provides. I also gained a whole new respect for managers and executives running these organizations. Having been in their shoes, I now see all that goes into running a company and feel I can support the management team's goals better as a result. Now, I want to take this experience and channel it in to my next job. I am really looking forward to getting back to work with a firm where I can leverage my skills and abilities to get them results.
By sharing his experience and all it taught him about how hard it is to run a business, managers will see Charles as an excellent person to have on their staff because he was humbled by the experience. They know he will have greater respect for them as a result of it.

Know Your Next Steps - Charles needs to create a bucket list of companies he wants to work for and focus his networking on meeting people who work there. Then, he can share his story and seek their advice on the best way to earn an interview with their company. The more he can connect and tell his story, the more likely he'll be to get people to refer him to jobs. It's very important he use this technique because applying online won't work. The Applicant Tracking Systems (ATS) and the recruiters will most likely skip his resume for the reasons listed above. Charles needs to go around the process and have in-person conversations with people who can hear his messaging first-hand. This will have a greater impact and help him get in front of hiring managers faster. (For further reading on this subject, here's an article that shares the importance of avoiding a common face-to-face networking mistake.)

Charles is a talented professional who enjoys working hard and achieving his goals. He's learning now that his track-record of success brands him as someone who employers think wouldn't be a good fit due to the "too many cooks in the kitchen" cliche. They assume he'll act in charge and expect too much. It's up to Charles to market himself differently so he can prove to employers he would be more than happy as an employee.          

Find a New Job Even When You Work Odd Hours

Don't let the graveyard shift keep you from job hunting

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Do you work two jobs or odd hours? Are you a freelancer, but you'd prefer a more traditional job? Perhaps you're sick and tired of your unconventional schedule and hours, but you can't figure out how to break out of your current work situation. You've heard that networking is the key to landing a new job, but you don't have any time to attend events or hob nob with people who may be able to influence your job opportunities. Is there hope for you?

There is, if you're willing to take a few key steps to manage your career. If you continue on your current path, you may eventually luck into a new opportunity. However, finding a new job that fits your best-case scenario isn't likely if you don't make a concerted effort.

How can you find a new job when you're so busy keeping up with the odd hours or inconvenient oddities of the job you have?

Make a plan

You're never going to get anywhere if you don't know where you are going. Having a general idea that you'd like "better hours" or a "different" job is a first step, but it's not specific enough to help you make a change. Write down exactly what type of job you want. Include target companies, hours you'd like to work and what you want to do. Don't be afraid to be very specific. Once you specify your goals, it is much easier to reach them.

Research people

Even if you work odd hours, you can turn to Google or LinkedIn at any time of the day or night to research people who work in places where you want a job. If you're already using LinkedIn, see if the company has a page there and determine if you have any contacts that connect you to people who work there. Look in LinkedIn's advanced search to find possible contacts, and investigate the "Education" section to see if you should connect with fellow alumni. Don't forget to check out Groups. This is a great place to meet new people, and your odd schedule doesn't prevent you from connecting with new people who may be able to refer you to job opportunities.

Expand your network on your own time frame

One thing a lot of people don't realize: even if you can't meet people in person, when you connect online and share information and resources, you can win friends who may open their networks to you and help connect you with opportunities. No matter what type of work you do, there is likely to be a community online of people who can help you along the way.

For some professions, it's most obvious to turn to LinkedIn's groups to connect, but what if your profession doesn't have an obvious professional arena? Look for interest groups unrelated to work. Do you have a hobby or interests that could help you connect with people you don't know online? Search Facebook or Google+ for an interest group. Maybe you like to cook or are passionate about ultimate Frisbee. Even if you can't participate with in-person groups, you can still extend your network. Look on Twitter to see if there is a chat about something you like to do. Even if you can't attend a Twitter chat "live," you can still connect with the people who participate and get to know them online.

Network everywhere

The best networkers look for opportunities to meet new people wherever they go. In the grocery store at 2 a.m? You probably have something in common with the person in the line behind you. At the gym in the wee hours of the morning? Say hello to people working out beside you. You never know how a smile and a hello can influence your future.

Don't ask for a job

Even if your primary purpose for using social media may be to increase your network for job opportunities, avoid telling people you're looking for a job when you first meet them. Even though you've heard you should let everyone you meet know you are looking for work, it's better to get to know people first and share your professional goals later. If you play your cards right, you could be quitting that job before you know it.          

How to Answer 5 Interview Questions You'll Be Asked If You're Unemployed

The employed get bonus points just for having a job

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Job seekers who are currently employed carry a little extra leverage when they sit down at the negotiating table. If you're looking for work and you have a job already (no matter how terrible your position may be), employers often assume your skills have a high market value.

Some employers stubbornly place greater confidence in a candidate if someone else (no matter who) wants to keep them onboard. There's not much logic to this assumption, but there it is.

So where does that leave you if you're unemployed?

And, even more importantly, how should you approach interviews if you've been out of work for a long time?

If you've been on the market for six months or longer, get ready for skeptical employers to present you with any of these five questions. Understand what the interviewer is asking and practice your answers prior to the interview so you won't be caught off guard.

1. Why did you leave your last position? And why did you leave the one before that?

Translation: If she's out on her own and she'd rather not be, then what is she doing wrong? Maybe the clues lie in her departure from past positions. I'll ask her about past employers, then I'll read between the lines and try to determine if she's a dedicated worker and good performer who's easy to get along with.

How to answer: Keep your responses positive and focus on what you learned from your positions.

2. Have you been interviewing much?

Translation: Have you been actively looking for work? And if so, how are other employers responding to your resume?

How to answer: Be honest, but recognize that your potential employers will want reassurance that you've been aggressively searching.

3. What else have you been doing while searching for a job?

Translation: The employer wants to make sure you've been working hard to develop your skills and pursue goals, whether you have a job or not.

Now is a great time to talk about your volunteering gig, the fund drive you organized, the open source community you joined or the family member you've been taking care of.

How to answer: Make sure you come off as a busy and ambitious person, not a couch potato.

4. How has your time off affected you as a worker? Will you be ready to jump back in and be a leader?

Translation: The employer is trying to find weak points in your self-description. She's also trying to get a sense of how you approach challenges, how you might fit in with the company culture and how you would handle the responsibilities of this specific position.

How to answer: Keep your answer as honest as possible. Pause for a few seconds to organize your thoughts before you speak.

5. What can you tell us that might allay concerns about your lack of employment?

Translation: We like you, but we see a red flag. Why aren't you already employed? What's wrong?
How to answer: This question may seem upsetting, but it's actually a brilliant opportunity in disguise. This is your chance to deliver your elevator pitch, the 30-second speech that tells employers about the talents, skills and contributions you can bring to this position that no other candidate can. 

11 ways to help your job search in 5 minutes


5 min job search
You may not think you have enough time to make progress in your job search. But if you’ve got five minutes, you can move your search forward with any of these 11 actions.


1. Replace the objective statement. “Replace the objective statement at the top of your résumé with a branded headline that conveys your value to the reader, i.e., ‘Registered nurse committed to providing safe, effective patient care,” says Laurie Berenson, certified master résumé writer and founder of Sterling Career Concepts LLC.

2. Connect with your network. “Connect with one person from your network with whom you haven’t spoken in at least one month,” Berenson advises. “Pick up the phone, too — don’t rely on emailing.”

3. Update your social profiles. “Update your LinkedIn profile content for two reasons: First, to keep it current, but also so the activity puts your name in front of every one of your contacts as a network update on their home page,” Berenson says.

4. Conduct research. “A lack of basic understanding of the agency’s mission and/or philosophy shows a lack of preparation and interest,” says Natasha R.W. Eldridge, founding partner and director of human resources for Eldridge Overton Educational Programs.

5. Make your voicemail more professional. “Remove ringtones and silly voicemail recordings from voicemail,” Eldridge says. “I am not going to leave a professional message on the voicemail of an applicant that has music blasting as a ringtone. It shows me that job searching is not a priority.”

6. Prepare for the interview. “Preparation is everything,” says Bruce A. Hurwitz, president and CEO of Hurwitz Strategic Staffing Ltd. ”Make up a list of the questions you do not want to be asked; then answer them in the company of a friend. Tell the friend you want honest feedback to make certain that you are giving confident, credible and professional-sounding answers. Once you are comfortable with the difficult questions … you will be more than prepared for the ‘easy’ questions.”

7. Join industry associations. “Contact and join a local professional association,” says Raina Kropp, HR talent partner at Vistage International. “Sometimes you can get student or in-transition discounts. Don’t be afraid to ask. These are the people you want to network with since they could be your future manager or colleague.”

8. Clean up your résumé. “Remove irrelevant experience from your résumé,” says Katie Niekrash, senior managing director of the recruitment firm Execu-Search. “While the summer after college that you spent scooping ice cream may have been the best [time] of your life, it doesn’t really apply to a career in finance. Pick and choose your relevant experience, and tailor it to the job you’re applying for.”

9. Get your references ready. “Prepare your list of references before the interview,” Niekrash says. “Once you have confirmed your two to three references, create a simple document that lists all the relevant information the employer would need to know about them — name, title, contact info., etc. Bring this document with you to all your interviews, so this way, if the hiring manager asks you for your references, you’ll be prepared and look organized.”

10. Stay organized. “Create a master list for all the jobs you apply for. The key to a successful job search is organization,” Niekrash says. “To do this, create an Excel spreadsheet that contains a row for each job you apply for, and include these columns: the date you applied; the company; the contact; the position for which you applied; how you applied; if, when and with whom you interviewed; when you should next follow up or what your next steps are; and the current status of the application. Creating this document should only take a few minutes, and updating it as you proactively apply for jobs should only take a few seconds.”

11. Proofread your materials. “Read your LinkedIn profile, résumé and other job-search materials backward,” says Karen Southall Watts, business consultant, coach and speaker. “That’s right — read from the last sentence to the first sentence. This editing technique forces you to examine each sentence separately and keeps you from skipping over mistakes because you know what you meant to say next. By reading your materials backward, you can avoid those common typos and errors that plague all of us when our brains go faster than our typing skills.”

Soft Skill: Accepting and Learning From Criticism

We need to have a talk about your job performance

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You might remember the first time you were ever truly criticized. Maybe it was at school, during recess, some doofus calling you a dork and lobbing a medicine ball at your head. Maybe one of your siblings regularly tore into you as a kid, causing you to cringe internally even when you get together as adults. Whatever the case, most people are not naturally suited to receiving criticism, whether it's some deep-seated Freudian response or a general species-wide aversion.

At the same time, knowing how to take criticism well is an important quality in an employee, and if you respond to the smallest critique by shutting down (or lobbing a medicine ball at someone's head), you're doing yourself a major disservice. Fortunately, AOL Jobs has rounded up the best posts about receiving criticism from around the web, so take a look. And don't worry: this won't hurt a bit.

Accepting criticism

Don't wait until your boss to come to you. Ask for regular feedback on how you're doing, so you're not blindsided by a less-than-satisfactory performance review (or worse, layoffs). Maybe this sounds a bit like asking for punishment--and yes, it might be a little uncomfortable at first--but it pays to have a thick skin.

If you show up to work an hour late every day, looking like a caveman and smelling like last night's tacos, you might want to take a step back and evaluate the attitude you bring to work every day. Regular reality checks can help you understand criticism before you get it, and focus on what you need to change.

You can't control when you're going to receive criticism, or how it's going to be delivered. What you can control is how you react: do you cover your ears and start humming "The Star-Spangled Banner," or do you listen and attempt to absorb what's been said to you? If you find yourself in a painful situation, you can always talk it out over margaritas later.

When a boss criticizes you, they're not looking for you to defend yourself--they're looking for you to listen to what they're saying. So don't say, "Wow! I'm surprised and upset to hear you say this!" Say, "Wow! This is incredibly helpful, and I will continue to focus on these areas of improvement!" Except, you know, don't say it exactly like that.



Dealing with bad criticism

Not all criticism is constructive. Sometimes it's rude, snide, or unnecessarily withering; even when it's delivered by a fellow employee (rather than your boss), you still need to remain tactful in your reaction. Try to understand what they're saying and focus on the problem itself, rather than the personality clash that brought it to the surface.

The delivery may be flawed, but that's not to say there isn't any truth to what's being delivered. Try to divorce what's being said to you from its emotional content, and you might just find that there's something to learn. Even if it's buried beneath an avalanche of four-letter words.



Getting better

So your year-end review didn't go the way you were hoping. Maybe some of the things your boss told you were hard to hear, but try not to take it too personally. Instead, think of it as a game plan to move forward, and hopefully wow 'em next time.

Rather than fearing criticism, try to embrace it. We're not talking about a personal attack, here. This is an opportunity for you to get better at what you do. Ideally, people dole out criticism not because they think you're a weak link, but because they see your full potential. That's something we should be thankful for--even if getting there is a bit painful.