Lessons learned in the trenches of career coaching
Here are nine things I've learned from having been career coach to 4,600 people.
CHOOSING A CAREER
Just pick something. It's widely assumed that if you root
around long enough, you'll come up with a career that makes you say,
"Eureka, I have found it!" Rather, I've found that most people who are
happy in their careers wouldn't have known that in advance. If they had
waited on the sidelines for that Eureka! moment, they might as well have
been waiting for Godot.
In most cases, you can't just hear about a career and expect to feel
ecstatic any more than you can expect to have an orgasm just by
listening to someone. So after a modest amount of career exploration,
just pick the career that feels best and start down that path as though
you were passionate about it. If you feel you made a bad choice, it's
usually quickly apparent and you can then try another career path.
It's akin to this analogy: If I dropped you on top of a frigid mountain
and you just sat there, you'd die. But if you quickly picked the path
down that looked best, you'll have either picked a good path, quickly
found it was a dangerous one and scrambled back up to choose another, or
found a good side path you couldn't have seen from the top.
After you've chosen a career, key to being happy in it is to get
high-quality training. Plus, as with a clothing outfit, you need to
tailor and accessorize it to suit you. For example, if you decide to be a
counselor, hone a style that's consistent with your personality: If
you're a relaxed person who enjoys listening and facilitating, find
training and supervisors who'll encourage that. If you prefer to more
actively participate in sessions, build on that. If you like working as
part of a team, join a group practice. If you hate commuting, see if you
can work at home. Off-the-rack, a career will probably look just okay.
To really be happy with it, you must tailor and accessorize it.
Cool careers are overrated. The emotional problems,
drug addictions, and deaths of many celebrities only hint at the reality
that "cool careers" often aren't cool enough to make people happy.
Indeed, the competition for jobs in entertainment, environment,
journalism, academia, fashion, etc., is so fierce that salaries are
often poor and there are oodles of applicants for every good position.
And if you beat the odds and get hired, you're often treated badly, for
example, paid poorly as a temp, because the employer knows those oodles
are still salivating in the wings for the opportunity to work for low
wages or for free to fundraise on behalf of the snail darter. You're
always worrying that if you screw up, you can easily be replaced.
Instead, you might want to consider less prestigious careers. Indeed,
prestige can be the enemy of contentment, witness all the unhappy
lawyers. Competition is less intense in less statusy careers, especially
if under-the-radar, for example, optometry, neon-sign maker, program
analyst for government, child-life specialist, manufacturer's rep for
fine china, and forensic accountant.
Generally, career happiness comes not from a career's "coolness" but
from your job having the basics met: a reasonable salary, job security,
workload, boss, co-workers, ethics, learning opportunities, commute, and
your having taken the time to become expert. One of my clients is a
first-line manager at a local utility. While the job isn't sexy, it has
all of the above characteristics and she's very happy.
Instead of a career change, consider a career tweak. Changing
careers is much harder than some gurus would have you believe. You need
the time and ability to retrain, can afford the lost income during
training and usually in your first job(s) in the new career, and be able
to convince an employer that it's worth hiring you, a newbie, over
experienced candidates. And, ironically, many career changers don't end
up happier in their new career-They bring their issues with them: poor
reasoning skills, procrastination, annoying personality, etc.
It may be easier to try to tweak your current career: a job description
changed to replace tasks you dislike with tasks you do, upgrade your
skills, change bosses or employers.
LANDING A JOB
A resume's greatest value may be as a tool for self-discovery.
Employers give only modest weight to resumes, knowing it's difficult to
tell how honest it is or even whether it was written by the candidate.
But creating your resume is an excellent way to inventory your
accomplishments, skills, and abilities. After creating it, you'll like
be more confident, plus you'll have the basis for identifying a job
target and for explaining-in networking, cover letters, and job
interviews--why you'd be good.
SUCCEEDING ON THE JOB
Treat time as treasure. Most successful people realize
that time is their most valuable possession. They carefully consider
whether a chunk of time could more wisely be spent: how perfectionistic
to be on a given task, what to say yes and no to, and what to delegate.
They're wary of major time sucks such as excessive TV watching, sports
and video-game playing, shopping, meal preparation, a long commute, and
non-essential travel, such as trekking cross-country to their second
cousin's third wedding.
Be publicly positive, privately negative. American
culture values positivity, being upbeat. If you too often criticize,
even if justifiably, your career may well suffer. The politically
sensitive person sets aside non-central criticisms and then decides to
bring up an important concern publicly or to leak it to a trusted person
who might.
Beware of being politically incorrect. I'd like to believe that "the truth shall set you free" but I've too often seen politically incorrect candor causes the
person
to be set free from his job or at least censured. We claim to celebrate
diversity but dare an idea veer from today's orthodoxy, severe
punishment is often imposed. I have great respect for those who put
themselves on the line for their beliefs but we live in times in which
it is riskier to do so than I can ever recall.
Hire slow, fire fast. It's axiomatic that a manager's
most important task is to hire wisely. That requires finding candidates
primarily by referral from trusted colleagues and friends than from want
ads. If a trusted person refers a candidate, s/he's more likely to be
good than is an unknown applicant whose resume, cover letter, and even
references may be legitimate or may reflect their having paid a hired
gun and/or exaggerating their accomplishments. The choice of whom to
hire should be based more on simulations of the job's difficult central
tasks than on the too-often invalid resume, cover letter, interview, and
reference check.
If possible, hire the person on a trial basis. Otherwise, there's risk
of a wrongful termination suit. Often, you can tell in the first day or
two, whether the person is likely to work out. If after a brief attempt
at remediation, you still sense the probability of the person being a
good employee is low, it's wise to cut your losses. It's easier to find a
good employee than to try to turn a bad employee into a good one.
Steak, not sizzle. Some people put more effort into
networking, wardrobe, and elevator pitch than to building expertise.
That may succeed, especially in the short run, but often results in
ultimate failure or at least a chronic case of the imposter syndrome.
Most successful and contented people put more effort into their steak
than their sizzle.
