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25 Strangest Interview Questions

These real-world questions prove anything can happen

Macys Parade 2009
musicwala/Flickr


"If you could throw a parade of any caliber through the Zappos office, what type of parade would it be?" 

How are you supposed to reply to such an off-the-wall interview question? Do you even want this job? Someone applying for a position with the Zappos Family as a customer loyalty team member was faced with such a quandary; the question is number one on Glassdoor.com's list of "Top 25 Oddball Interview Questions for 2014."

Glassdoor.com's team of data scientists compiled this list, which is not in any particular order, based on questions shared during the past 12 months as part of the Interview Reviews feature on Glassdoor. This feature, which is free to use, offers insights into the interview process including the interview format, how the interview was achieved, the average interview length and overall ratings regarding the interview experience. Glassdoor has collected nearly 1 million interview questions and reviews from around the world. To develop the list, they take into account community feedback, such as questions tagged as "brainteasers" and compile questions job candidates shared on their site over the past year.

Glassdoor's Top 25 Oddball Interview Questions for 2014:

1. "If you could throw a parade of any caliber through the Zappos office, what type of parade would it be?" – The Zappos Family, Customer Loyalty Team Member interview

2. "How lucky are you and why?" – Airbnb, Content Manager interview

3. "If you were a pizza delivery man, how would you benefit from scissors?" – Apple, Specialist interview

4. "If you could sing one song on American Idol, what would it be?" – Red Frog Events, Event Coordinator interview

5. "Are you more of a hunter or a gatherer?" – Dell, Account Manager interview

6. "If you were on an island and could only bring three things, what would you bring?" – Yahoo, Search Quality Analyst interview

7. "If you were a box of cereal, what would you be and why?" – Bed Bath & Beyond, Sales Associate interview

8. "Do you believe in Bigfoot?" – Norwegian Cruise Line, Casino Marketing Coordinator interview

9. "Why is a tennis ball fuzzy?" – Xerox, Client Manager interview

10. "What is your least favorite thing about humanity?" – ZocDoc, Operations Associate interview

11. "How would you use Yelp to find the number of businesses in the U.S.?" – Factual, Software Engineer interview

12. "How honest are you?" – Allied Telesis, Executive Assistant interview

13. "How many square feet of pizza are eaten in the U.S. each year?" – Goldman Sachs, Programmer Analyst interview

14. "Can you instruct someone how to make an origami 'cootie catcher' with just words?" – LivingSocial, Consumer Advocate interview

15. "If you were 80 years old, what would you tell your children?" – McKinsey & Company, Associate interview

16. "You're a new addition to the crayon box, what color would you be and why?" – Urban Outfitters Sales Associate interview

17. "How does the internet work?" – Akamai, Director interview

18. "If there was a movie produced about your life, who would play you and why?" – SinglePlatform, Inside Sales Consultant interview

19. "What's the color of money?" – American Heart Association, Project Manager interview

20. "What was the last gift you gave someone?" – Gallup, Data Analyst interview

21. "What is the funniest thing that has happened to you recently?" – Applebee's, Bartender/Neighborhood Expert Server interview

22. "How many snow shovels sold in the U.S. last year?" – TASER, Leadership Development Program interview

23. "It's Thursday; we're staffing you on a telecommunications project in Calgary, Canada on Monday. Your flight and hotel are booked; your visa is ready. What are the top five things you do before you leave?" – ThoughtWorks, Junior Consultant interview

24. "Describe to me the process and benefits of wearing a seatbelt." – Active Network, Client Applications Specialist interview

25. "Have you ever been on a boat?" – Applied Systems, Graphic Designer interview

Before you freak out at the thought of answering one of these oddball questions, keep in mind that most employers will stick to the more traditional, "Why should we hire you" and "What is your biggest weakness" type of interview question. Be prepared to explain why you are a good fit for the job.

Stay tuned for specific tips later this week just in case you face one of these eclectic inquiries at your next interview.

What are some of the strangest questions you've been asked on an interview? Comment below.

What's New in What Color is Your Parachute?

Is the definitive book on job search still relevant in 2014?


Last week I wrote about several of the great email newsletters that offer job search and career advice. While researching, it struck me that so much information on job search and careers is immediately available. This abundance is a sharp contrast to the pre-digital age when there was only one definitive book on job search, Richard Nelson Bolles' What Color is Your Parachute? A Practical Guide for Job-Hunters and Career-Changers. For decades Parachute had the monopoly on job search reference books. It wasn't a book about job search; it was THE BOOK about job search. Often the first piece of advice given to new college graduates was to buy WCIYP.

Easy to read, harder to practice
While the book is easy to read, it isn't easy to put into practice. It doesn't come in the form of ephemeral feel good tips or breezy listicles. It requires introspection, self-inventory and a lot of hard work. But people get results. By asking difficult questions, the book demands that readers take a deep look at themselves, discover what they want, what they are really good at and how to turn that into a career.

One of my big questions is how does Parachute compete in a multi-platform, on demand world? With so many websites, twitter feeds, apps and newsletters constantly dispensing weekly, daily and hourly career advice and job search tips, can one book remain definitive and relevant?

Parachute has been around since 1970 because it's damn good. As Mr. Bolles puts it, the book provides "a practical bridge between what [students] learn and the real world awaiting them out there." The enduring truths and practical knowledge provided within its pages resonate for anyone who needs advice on job search, resumes, starting a business, networking and more. This is the blocking and tackling that doesn't get taught in schools.

So what's new for 2014? It's incredible to think that this book has been updated every year since 1975. It's the same book I read all those years ago, but it is entirely different. The fundamentals are still embedded from beginning to end, but it also reflects the realities, opportunities and challenges of today's job market. It's not just a fresh coat of paint; the changes are evident throughout the book.

Online reputation management
A big point Bolles makes is "Google is Your New Resume." Our careers were once represented by a single piece of paper. Today we can no longer control what employers discover about our professional and personal lives. With a few keystrokes any hiring manager of HR professional can dig up a lot more information than ever before. Parachute gives great advice on how to manage and edit our online reputations.

This edition takes a deep dive into social and digital media and how to make all platforms and services part of your arsenal. Covering everything from LinkedIn to online universities, the book provides practical knowledge for even those most unfamiliar with social networking and the powerful online tools that can jumpstart your job search.


The Flower Exercise has long been a signature part of WCIYP. This year, the exercise has been improved and updated to help users more accurately take an intense inventory of themselves. This is one of the key pieces of Bolles' approach and successful self-assessment is critical to discovering the optimum career path. The Flower Exercise is also available as a great iPad/Nook app.

If you need a more constant stream of insights, Richard Bolles is very active on Facebook and you can also follow him on Twitter and find him on LinkedIn.

So in response to my earlier question, "Is Parachute still relevant today?" The simple answer is...YES. I purchased the 2014 edition to skim and compare it to my ragged 20th century copy. What surprised me was how quickly this perusal became complete immersion. I am already a few chapters in and ready to do the hard work once again. Job search and career change require a battery of tools, What Color is Your Parachute? is still one of the finest out there.    

The Long And Short Of Long-Term Unemployment [Infographic]

One in four have not had enough to eat


These are the people who have been out of work for 26 weeks or more, according to the Bureau of Labor Statistics, and whose benefits have been subject to an unending game of political football. (The government does not count the over 700,000 "discouraged" workers who've stopped look for work.) Although 44 percent of the long-term jobless said they look for work every day, 30 percent of them haven't been on a job interview in a year, according to a new survey by Careerbuilder. While the economy slowly recovers, making back only a small fraction of the jobs it would if growth were healthy, these Americans are shut out from many opportunities simply because they have not been employed recently. Employers worry that they are damaged goods because no one else has hired them or because their skills have eroded.

Learn more about how the tremendous loss of income has affected the long-term unemployed in the infographic below.

Common Job Application Mistakes And How To Avoid Them

Build a solid application from resume to cover letter

Stressed Businessman with Head in Hands Looking PC
Getty Images


By Michelle Filippini

In today's tight job market, many candidates focus their attention on acing the interview, and perhaps rightly so. While it's true the interview is often the do-or-die moment when employers decide whether they think you're a good fit for the position, you first have to land that interview. Don't derail the process before it begins. Here are some common mistakes you should avoid when applying for jobs so that you can advance to that next crucial step in the process -- making it to the hot seat.

Don't mess up the application
Most employers have their own unique application form that candidates must fill out and submit along with their résumé and cover letter. Here are some simple rules to follow when tackling these preliminary questions:      
  • Apply only if you meet the minimum qualifications. You're not going to possess every skill listed in a job announcement -- and employers don't expect that -- but don't waste everyone's time if, for example, you're a recent college graduate applying for a position that requires four years of professional experience, or someone with a GED applying for a job that requires a college degree.
  • Prepare in advance of filling out the application. Job applications typically require information involving one's work history and references, which may require some archival digging and research on your part. Having that information on hand before you begin filling out the application will help the process go more smoothly -- and quickly.
  • Follow the directions. This might seem like a no-brainer, but you could be eliminated at the preliminary screening phase simply by not following formatting requirements or signing the application if it requires a signature.
  • Re-read your application for spelling, punctuation or grammar mistakes. Some find that reading it out loud is also helpful, as the ear can often make the best editor. Don't rely solely on spell check.
  • Don't substitute your résumé for the requested job application form. Yes, applications can be time-consuming and tedious to fill out. That's because they generally ask for information not found on résumés -- detailed information specific to the position and company you're applying to.

Cover letter faux pas
Even if it's not requested, include a cover letter with your job application. Failing to include this would be a missed opportunity on your part. Here are some other dos and don'ts:

  • Don't address your cover letter "Dear Sir/Madam" or "To Whom It May Concern." Doing so indicates a lack of effort on your part to find out the name of the person you're contacting (much less his or her gender) and is likely to earn your application a place in the circular file. If in the unlikely event the name or gender of the contact person is impossible to locate, then a "Dear Hiring Manager" or "Dear [name of department] Director" may suffice in lieu of a real name.
  • Don't be a comedian. Your friends may appreciate your puns, wit and thinly veiled sarcasm, but the person reading your letter wants to know why you've applied for the job. Leave the stand-up for your Facebook posts.
  • Do talk about what you can bring to the company, not just how excited you are for the opportunity. How will you be able to make your new boss's life easier, for instance? Make your cover letter work for you by explicating your specific skills, experience, and accomplishments.

Do include your phone number, along with all other pertinent contact information, in your cover letter. Even if this information already appears on your résumé, you'll want to also include it in your cover letter in case the two get separated.

Résumé misfires
Finally, the résumé -- so important and yet so often the victim of its creator's desire to have it stand out in the stack. According to a CareerBuilder survey, employers cited the following as the most common résumé mistakes that could result in a candidate's automatic dismissal in the application process.
  • Typos in résumé. Correct punctuation and grammar are also important.
  • Generic résumés that aren't tailored for the position. Résumés should be personalized for the specific job that is being applied for -- you'll want to highlight those skills you have that match the position description and downplay those that don't.
  • Résumés lacking a listing of skills. Employers will want to easily see what it is that you've been doing at your previous jobs.
  • Exact wording from the job posting used in résumé. Yes, you want to personalize your résumé for the job advertised, but don't just copy and paste the job description verbatim or use all of the ad's keywords.
  • Wrong email address listed on résumé. Nothing will frustrate a potential employer more than having an email returned undeliverable due to "address unknown." And, not all employers want (or have the time) to pick up the phone to call you.
  • Exact dates of employment not included on résumé. Not including the actual dates you were employed at a specific company could be a red flag and a cause for suspicion on the employer's part. If your résumé has gaps in employment, it's likely that you'll have the opportunity to address this at the appropriate time.
  • Decorative paper used for résumé. Keep the design simple and the paper white. A résumé shouldn't be viewed as an opportunity to demonstrate how well you excel in "thinking outside of the box."
  • Photo included with résumé. It doesn't matter if it's the best, most professional-looking picture you've ever taken or the most adorable picture of your puppy. Just don't do it.

How to turn that internship into a full-time job

By

Internship to full time job
You landed an internship, and that means the job search is finally over. Well, for a few months, anyway. After your internship ends, you’ll be right back in the thick of it, submitting applications and setting up endless rounds of interviews. Unless you get offered a full-time position at the company you’re interning with, that is. While this is not always an option, many companies prefer to promote from within, and you’ve already got your foot in the door.
If you’re hoping to make the leap from intern to employee, here are several things to keep in mind:
Dress the part
Maybe you could get away with T-shirts at your summer job at school, but this is the real world. If you want to be taken seriously, you have to show that you’re taking the internship seriously. Early on, if you’re unsure of the office’s dress code, aim to overdress. Then, as you become more comfortable with the expectations around the office, do your best to fit in with the office style. Stand out through your work, not through your wardrobe.
Act the part
An internship can be viewed as a long job interview. You want to continually be putting your best foot forward, but this doesn’t mean you must be absolutely serious for the entirety of your internship. Your ability to mesh with the corporate culture and your immediate co-workers can be a factor in whether you’ll get that full-time position. Your goal is to work there full time, so be someone with whom your co-workers like spending time.
Ask questions
There is a crucial difference between asking a lot of questions and asking the right questions. Asking a lot of questions might come off as fake interest or simply annoying, whereas asking the right questions shows that you have genuine interest in how things are done and want to be a productive member of the team. If there’s something you want to know that could help you perform better, don’t hesitate to speak up.
Know where you stand
Open communication is essential for any business relationship and is an important step in gaining full-time employment. Ask for feedback from your colleagues and boss on how you’re performing and where you could be improving. Be forthright in asking about the potential for transferring to full-time status. This not only lets you know where you stand, but it also lets your employer know that you’re looking for a job and are serious about staying.
Recover quickly
You are going to make mistakes. That’s part of the learning process, which is ultimately what internships are all about. What really makes interns stand out is how they recover from an error. When you make a mistake, bounce back quickly. Apologize, ask questions to be sure you fully understand what you should have done differently, and then be sure not to make the same mistake again. Employers like to see that you’re willing to roll with the punches and learn from your mistakes. 

Six Killer Newsletters To Power Your Job Search

Smart career advice delivered to your inbox daily


For decades the go-to job search guide was Richard N. Bolles' What Color is Your Parachute. Every job seeker and recent college grad had a copy. It's packed full of information on networking, discovering what you're good at, what you love to do and how to find your dream job. First published in 1970 and updated annually since 1975, Bolles' book was often the only job search reference guide necessary.

Then, the internet happened. 

While Parachute is still the definitive (and best-selling) guide to job hunting and career change, they haven't taken full advantage of technology and jumped headlong into digital leadership on the job search front. Yes, you can buy the 2014 edition digitally and there is an iPad app for the What Color is Your Parachute? Job-Hunters Workbook, but there is a lot of fresh competition.

This digital void has allowed countless sites, apps and career experts to jump into the job search advice arena. There is so much great stuff available out there. Rather than providing a comprehensive guide, let's focus on the daily and weekly newsletters doling out strategy and tactics on the career front.

Here are six of my favorites:

daily muse logo
You can't beat this daily newsletter from The Muse for smart news-you-can-use. Company profiles, career advice, job search tips and more in pithy, bite-sized chunks. Plus, they have a good job board as well as a growing site loaded with smart advice and great tools.

Killer Feature – The Muse offers Muse University, 7-day classes delivered straight to your inbox. Each day features a quick lesson and assignment. These are smart, fun and FREE. I've taken the Networking, Management and Work Life Hacks classes and highly recommend them.
brazen careerist logo
This is a bold newsletter that dares you to push harder and reach higher in your career. Life hacks, personal branding, job opportunities and opinionated career advice are just a few of the topics they cover with a gutsy style.

Killer Feature – Virtual Networking and Online Career Fairs. Imagine talking to a dozen or more recruiters in an hour from the comfort of your own home. I attended a Brazen Online Career event and met virtually with several recruiters from top companies that led to real life connections and follow-up conversations.
fast company logo
With six daily newsletters, Fast Company doesn't deal directly with job search, but they focus on career and personal development every single day. Leadership, creativity, self-improvement, expert advice and book excerpts are just a few of the topics covered.

Killer Feature – Fast Company Leadership Daily is packed with intelligent advice on that can supercharge your current job performance or make you better prepared for your dream job.

Careerealism logo
The folks at Careerealism want to be your career wingman with "daily career tips, cutting-edge tools & expert advice." This is one of the biggest (and best) newsletters out there.

Killer Feature – Everything. This is a deep site with tools and resources for every job seeker.

Cynopsis logo
For the cable and broadcast set, Cynopsis is a daily must-read with a daily job board. Plus, they've got specialized editions for what's happening in Digital, Kids and Sports. Don't let the decidedly lo-fi design fool you, Cynopsis is informative and comprehensive.

Killer Feature – Classified Advantage is a weekly Cynopsis email with career advice and excellent mid and senior level broadcast, cable and agency job listings.
mashable logo
Jobs and career are only a piece of what Mashable does. The daily newsletter is your front page to the internet. They cover everything you need to know about what's happening in entertainment, social media and online. If it's viral, they probably know before you do. However, before you ask what this has to do with job search, they do excellent pieces on career advice and how to get hired.

Killer Feature – Mashable's Job Board is loaded with marketing, digital and social jobs.

These are just a few of the many great resources out there. What are you waiting for? Make sure to sign up for a few newsletters. Remember, you can always unsubscribe. Please list some of YOUR favorites in comments.

And if you don't already have What Color is Your Parachute? it might no longer be the only guide to job search, but it is well worth the investment as a critical tool in your job search strategy.

4 Creative Job-Hunting Organizational Tips

Stay on top of your game by streamlining your search


Woman writing on wall covered with adhesive notes
Getty Images


By Marian Schembari

GenY's social media fluency and drive to learn and adapt sets us apart from our older co-workers. We're the largest generation since the Baby Boomers, and we're on track to become the most educated generation in American history.

So why are you still hunting for a job the way your parents did? When will you learn that mass emailing resumes to every job opening under the sun is not the way to get hired?

Maybe you're just plain lazy - no one likes writing hundreds of customized cover letters. Or perhaps you lack self-confidence - why spend time working hard on an application when no one will even read it? 

Whatever the reason, it's time to put your tech-savvy skills to use and organize your job hunt.

You need to tackle your search for a job with the same enthusiasm and organization as you would a full-time job - because when you're out of work, job hunting is your full-time job.

Stop wasting time with canned emails and generic cover letters. Instead, streamline your job search with these four practical systems:

1. Create a "spreadsheet of opportunities"


Head to Google Drive or Excel to organize every job you've ever wanted, heard of or applied for. Be sure to include even those companies where you've only dreamed of working. I organized mine by Company, Position, Contacts, Job Application Link, Date of Application, Notes and Status.

Update your spreadsheet daily. It will help you keep track of when to follow up, where you might need to make a new contact and what homework you need to do to prepare for the next interview stages.

This also comes in handy if you're on unemployment. Having all this information in one place is a great reference guide when you need to prove you're actively looking for work.

2. Save answers to application questions


Job applications are significantly more complicated than they were just a few years ago.

Many applications now ask specific questions about a project you're most proud of or require a list of your most useful skills. Instead of just typing this directly into an online form, store those answers (proofread and spell-checked, of course) in a Job Hunt folder in Evernote.

For your next pesky phone screening, keep these questions open during the call so you can quickly reference your best answers. The more you do this, the more comfortable you'll get answering these questions. (I've memorized most of mine by now, which is a bonus since I began to sound really articulate during those calls.)

Evernote also has great a great tagging system, so it's easy for find responses pertaining to skills or project results when answering new questions on the fly.

3. Save your cover letter templates


Though you should submit a customized cover letter for every job, it's OK to start from a template. Each template should include your favorite accomplishments relevant to the role you want. This makes applying for jobs the right way easy as pie.

Save your cover letter templates and a PDF of your resume to Dropbox so you can access them from anywhere on any device. So if you meet a lead for coffee and the conversation goes well, you can send your resume right there.

While my title has pretty consistently been "Social Media Manager," that can mean different things to different people. Instead of limiting myself to roles with the same title, I applied to content strategy and community management jobs as well as more traditional marketing positions. When I sat down to write a cover letter for a position, it was helpful to have a few different templates to start from.

4. Become best friends with your calendar


Randomly applying for jobs will not get you hired. My biggest successes have always come from meeting people in person.

Whether it's at a formal networking event or meeting a friend of a friend at Starbucks, talking to humans always trumps applying online. Regularly talk to people who love their jobs. Buy them coffee in exchange for picking their brains about work, projects and valuable skills.

This means you need to invest time in organizing your calendar. And don't forget to pencil in valuable Parks and Recreation time so you don't go crazy - there is such a thing as too much networking.

Set a schedule for what you will do each day: Who you'll reach out to, what jobs you'll apply for and what action steps you can take. With an organized calendar, your job hunt will feel purposeful and productive instead of listless and hopeless.

The result of this obsessive job search? I landed an unbelieveable role at a successful startup in less than four weeks. *Brushes shoulders off.*

10 Websites That Are A Freelancer's Best Friend

Don't take on the cutthroat world of freelance work alone


Young woman working from home
Getty Images


By Carrie Smith

Is one of your New Year's goals to make money as a freelancer? Or maybe you already have a few clients but want to propel your freelance business forward this year?

No need to grasp around in the dark. Instead, take advice from freelancers who have gone before you!

Here are 10 websites that will help you learn how to find clients, figure out what to charge and cover all the other bases you need to build a successful business this year. 

This new site was formerly known as Freelance Switch, a long-time resource for freelancers and solopreneurs. It offers high-quality and in-depth articles on everything it takes to become a successful freelancer, along with helpful tutorials. Plus, archives from the previous site are an absolute gold mine.

Founded by Sara Horowitz, the Freelancers Union is a free resource for independent freelancers and small business owners of all kinds. Lucky for you, you don't have to be a member to get all the helpful content on their blog. You'll find information on how to get health insurance, work with subcontractors, understand self-employment taxes and all the ins and outs of running your own business.

An invoicing product for small business owners and freelancers, FreshBooks also offers a blog, and it's an excellent resource. Quickly find advice from experts about much-needed topics like freelance taxes, financial organization, invoicing, contracts and more. Working with clients and getting paid is a huge part of being a freelancer, so this blog will no doubt come in handy.

This site is the ultimate resource for freelancers at all stages. Not only will you find free advice and tips on the blog; the community forums also provide an opportunity to connect with other independent workers. Enjoy new leads and job opportunities on the job board, along with a quick-start guide to getting started freelancing.

A lot of details go into becoming a successful freelancer, but your number one focus should be earning enough money to support yourself. This site will help you do just that! It offers in-depth training, courses and books to help you take your solo business to the next level. Plus, every year, the Academy oversees International Freelancers Day, a chance to learn from and connect with thousands of freelancers all over the world.

We can't leave Brazen off this list, especially since the blog has an entire section dedicated to freelancing. If you're looking to forge your own path, enjoy Brazen's tips on getting started, working with clients, being more productive and taking your freelancing full-time.

Not everyone wants to quit their job, start a business and travel the world. But if you're one of those go-getters who do, Location 180 is an awesome site for you. You'll find ideas on how to run a business from any location in the world, along with practical advice and real-life tested strategies for building what blogger Sean Ogle calls a freedom business.

This site will encourage you to get out of the daily grind and take the first step towards regaining control of your life. Jill and Josh are affiliate marketers, but their real-world advice on everything from making more money to dealing with unsupportive family members is helpful for all types of freelancers.

Taking the leap into freelancing requires guts, and Tom Ewer shares the story of how he boldly quit his job to become a successful freelancer. Dig through the archives of his income reports and see exactly how he brings in thousands of dollars each month. He firmly believes that anyone can do what he's done and become their own boss.

As one of the largest online resources for small businesses and entrepreneurs, this site provides essential tools and resources to start, grow and manage your business. You'll find expertise and practical advice from tons of small business experts and online freelancers.

What other online resources would you recommend to freelancers?

7 email etiquette rules every professional should know

Smartphones allow us to send and receive messages from anywhere. They’re convenient, and you aren’t afraid that you might be interrupting someone by texting or calling them on the phone.
But it’s this convenience that leads people to making embarrassing mistakes that may be detrimental in a professional interaction. For example, you could easily miss a spelling error while typing out an email on your phone or come off as too casual or unprofessional in tone or content.
Career coach Barbara Pachter outlines modern email etiquette rules in her latest book, “The Essentials Of Business Etiquette.” We pulled out the most important ones you need to know.


1. Include a clear, direct subject line.
Examples of a good subject line include: “Meeting date changed,” “Quick question about your presentation,” or “Suggestions for the proposal.”

“People often decide whether to open an email based on the subject line,” Pachter says. “Choose one that lets readers know you are addressing their concerns or business issues.”

2. Use a professional email address.
If you work for a company, you should use your company email address. But if you use a personal email account — whether you are self-employed or just like using it occasionally for work-related correspondences — you should be careful when choosing that address, Pachter says.

You should always have an email address that conveys your name so that the recipient knows exactly who’s sending the email. Never use email addresses (perhaps remnants of your grade-school days) that are not appropriate for use in the workplace, such as “diva@…” or “babygirl@…”

3. Think twice before hitting “reply all.”
No one wants to read emails from 20 people when it has nothing to do with them. They could just ignore the emails, but many people get notifications of new messages on their smartphones or distracting pop-up messages on their computer screens. Refrain from hitting “reply all” unless you really think everyone on the list needs to receive the email, Pachter says.


4. Use exclamation points sparingly.
If you choose to use an exclamation point, use only one to convey excitement, Pachter says. “People sometimes get carried away and put a number of exclamation points at the end of their sentences. The result can appear too emotional or immature,” she writes. “Exclamation points should be used sparingly in writing.”


5. Be cautious with humor.
Humor can easily get lost in translation without the right tone or facial expressions. In a professional exchange, it’s better to leave humor out of emails unless you know the recipient well. Also, something that you think is funny might not be funny to someone else.

Pachter says: “Something perceived as funny when spoken may come across very differently when written. When in doubt, leave it out.”

6. Know that people from different cultures speak and write differently.
Miscommunication can easily occur due to cultural differences, especially in the writing form when we can’t see each other’s body language. Tailor your message depending on the receiver’s cultural background or how well you know him.

A good rule to keep in mind, says Pachter, is that high-context cultures (Japanese, Arab or Chinese) want to get to know you before doing business with you. Therefore, it may be common for business associates from these countries to be more personal in their writings. On the other hand, people from low-context cultures (German, American or Scandinavian) prefer to get to the point quickly.

7. Reply to your emails — even if the email wasn’t intended for you.
It’s difficult to reply to every email message ever sent to you, but you should try to, Pachter says. This includes when the email was accidentally sent to you, especially if the sender is expecting a reply. A reply isn’t necessary, but serves as good email etiquette, especially if this person works in the same company or industry as you.

Here’s an example reply: “I know you’re very busy, but I don’t think you meant to send this email to me. And I wanted to let you know so you can send it to the correct person.”
Aside from these email tips, always make sure to proof your messages so that there aren’t any jarring mistakes that make you seem unprofessional. Pachter advises to always add the email address last so that the email doesn’t accidentally send before you’re ready.

Applying to a company that's already turned you down




Persistence is something we're taught at a young age. If we get rejected from a sports team, we're encouraged to practice until we improve and try out again. If we get a low grade in class, we're taught to study until we bring our grades up.
Persistence is an attribute that continues to be important as we get older, playing a part in everything from our relationships to our health to our careers.
When it comes to careers, persistence can certainly pay off -- employers want workers who are truly interested in and passionate about their jobs. But what about when a job seeker gets rejected from a company that he really wants to work for? Can he continue to pursue employment at that company, or could  his persistence work against him?
Joshua Siva, co-author of "BOLD: Get Noticed, Get Hired," says that job seekers shouldn't be discouraged from applying again to a company that's turned them down. "When an applicant has taken the time to understand the company, the people and the customers, getting rejected the first time around should never discourage that applicant from future prospects with the firm," Siva says. "Any number of reasons could have led to the rejection."

What to do before re-applying
Siva says there are three things applicants should do before applying again to the same company. The first is to understand the gap in their previous application. How? "Ideally this comes from the company through a contact involved in the hiring process, but if not, the applicant needs to be honest with themselves: 'Did I have the experience, did I speak the company's language, did I sell myself the right way?' Make a list of these things, and spend whatever amount of time is needed to close the gap, and be sure to have it documented and readily demonstrated."

The next move Siva recommends a job seeker makes is to connect with someone at the company in a related function. "[This is] in order to learn everything about their role, their background, how they got in, company trends, etc.," Siva says. "It's amazing how far asking questions can take the applicant, because at the end of it all, the potential applicant will likely get asked about their own ambitions, and when shared, who knows what doors may open via the employee."
Finally, Siva suggests following up periodically with the human resources manager involved in the hiring process from the original rejection. In your follow up, Siva says to remind the HR manager of your résumé on file, share what progress you've made since and reiterate your passion for the company. "It's always a favorable position when an applicant is on the mind of an HR professional involved with recruiting, because they constantly have visibility and support requests to fill roles."

When it's OK to apply again
After you've been turned down by a company, you may be tempted to re-apply right away, especially if there's another job that interests you. But it may be in your best interest to wait it out a few months, to ensure  that you're in a situation where it would make sense for them to potentially consider you again.

Lisa Rangel, managing director of Chameleon Resumes, an executive résumé-writing and job-search service, says that in general, it's good to wait a minimum of three to six months. "There needs to be enough time to allow for a possible change in the company situation and for the person to amass additional and/or relevant skills that are different than before."

Applying the second time around
Depending on what you're looking for, and how important it is to work at the company versus in a particular position, you may wait until a similar position comes along, or you may be willing to work in a different function or department just to get a foot in the door. Based on what type of position you're applying for the second time, you should adjust your application materials as needed. But regardless of whether the position is the same or different from the original job you applied for, you need to show the company that you've grown.

"To be taken seriously for the competitive and coveted positions in the marketplace, those who are and aren't currently employed need to be advancing and improving themselves as time goes on," Siva says. "If applying for the same role, that improvement needs to speak to closing the gaps in their previous application. If applying for a different role or function, that progress needs to demonstrate the pivot in knowledge and the commitment made to pursuing the new function of focus.
"Above all else, the applicant needs to be bolder and more creative the second time around in order to stand out from other applicants, in addition to their former self and application," Siva says.

Interviewing? You Need To Ask These 7 Questions

Gauge answers for red flags



Businessmen shaking hands across coffee table in lobby
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By Michael Kingston

At the end of an interview, you have the opportunity to pose your carefully prepared questions to the hiring manager. Since you're under enough pressure already, here's a ready-made list of essential questions to ask in an interview:

1. Why is this position vacant? 
It's important to understand not only why the job is open but for how long it's been vacant. The majority of vacancies are the result of an internal promotion or the departure of the previous post holder and are normally filled within a reasonable timeframe. If the job's been open for several months, you need to know why. Did a previous candidate turn it down? If so, you need to know why before you leap into a potential lion's den. Are the expectations of the job unrealistic? Is the compensation inadequate? If the job is a newly created one, you have an ideal opportunity to blaze your own trail.

2. What have your most successful candidates brought to the company? 
Another way of phrasing this is to ask about the characteristics of the company's top talent. This question is a statement of intent about your determination to join the company's elite performers. You may wish to emphasize your skills and achievements relevant to the role prior to posing this question. The answer will also give you an indication of company culture and help you to decide whether or not this job is the one for you. 

3. What does success look like in the first 90 days? 
Ambitious candidates are eager to hit the ground running, and this question puts you among that group. Again it will reveal the type of company you may be joining. If expectations for the first 90 days are unrealistic, what will the role look like after six months?

4. What challenges will the candidate face in the first 90 days?
Potential challenges may prevent you from achieving your agreed objectives in the first few months, so you need to be aware of them. Again, this question indicates your determination to succeed. It also gives the hiring manager the chance to come clean about the potential for internal conflict (and provides further insight into company culture).

5. What challenges is the company currently facing? 
Is the company making money? Has it had major layoffs in the past five years? How does it respond to a constantly evolving economic climate? How does it adapt to technological change? All of these issues are important to you as a potential new employee. If you were released from a recent job due to downsizing, you need to be confident that any company you move to is financially secure.

6. How do you retain your top talent? 
Successful companies implement career development programs for their employees with a clearly defined career path. This question reminds the hiring manager you are serious both in your application and your long-term commitment -- but that commitment needs to go both ways.

7. Why do you work for this company? 
A hesitant or vague response should raise a red flag. You need to be confident that the company you are moving to rewards its staff and provides the opportunity for you to achieve your long-term goals.